1win KYC & AML Policy
1win applies Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures as part of its commitment to operating a secure and compliant platform for users in India. These procedures are designed to verify the identity of account holders, prevent fraudulent activity, and ensure that the platform is not used for financial crime or the financing of illegal activities. Adherence to these standards protects users, upholds the integrity of the platform, and fulfils applicable regulatory requirements.
Purpose of KYC & AML
1win enforces KYC and AML standards to verify user identity, prevent fraud, and combat financial crime across all account activity. The following guarantees underpin these obligations:
- Fair play for all registered users on the platform;
- Protection of personal data and account security;
- Full transparency in the handling of user information and transactions;
- Ongoing compliance with applicable regulatory requirements;
- A secure environment that supports responsible gaming practices.
KYC Requirements
Every new user registered on 1win is required to complete an ID verification process before accessing certain platform features or processing withdrawals. Depending on the account holder’s profile and activity, the following document categories may be requested:
- A government-issued photo identification document, such as a passport, national ID card, or driving licence;
- Proof of residential address, such as a recent utility bill, bank statement, or official correspondence dated within the last three months;
- Confirmation of ownership of the payment method used for deposits or withdrawals;
- Any additional document submission required to complete enhanced due diligence in higher-risk cases.
AML Measures
1win implements a comprehensive set of security measures to prevent money laundering, counter-terrorism financing, and other forms of financial crime on its platform. The following controls are applied across all account and transaction activity:
- Continuous transaction monitoring to identify patterns inconsistent with normal user behaviour;
- Automated detection rules that flag activity associated with known financial crime indicators;
- Enhanced due diligence procedures applied to account holders who present elevated risk profiles;
- Manual reviews of large or unusual transfers that fall outside standard transaction parameters;
- Risk scoring applied to user accounts based on activity, deposit frequency, and withdrawal history;
- Sanctions and politically exposed person (PEP) screening conducted at registration and on an ongoing basis;
- Reporting of suspicious activity to the relevant competent authorities in accordance with applicable reporting obligations.
Prohibited Activities
1win enforces strict platform restrictions to support the integrity of its KYC and AML framework and to protect the interests of all users. The following actions are expressly prohibited:
- Operating or attempting to operate multiple accounts under the same or different identities;
- Submitting forged, altered, or stolen documents during the document submission or verification process;
- Conducting or attempting to conduct transactions that constitute or facilitate money laundering;
- Manipulating platform systems, games, or betting markets through any technical or deceptive means;
- Sharing, transferring, or selling account access to any third party;
- Using payment instruments or methods that are not registered in the account holder's own name;
- Providing false or misleading personal information at any stage of account registration or identity check.
Consequences of Non-Compliance
Any confirmed breach of KYC or AML obligations will result in immediate enforcement action by 1win. Measures applied may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant conduct, and reporting to competent authorities where applicable under law.
User Responsibilities
All users registered on 1win are required to provide accurate, complete, and up-to-date personal information at the time of registration and throughout the lifecycle of their account. Users must complete the identity check process within the timeframe specified by the platform and respond promptly to any requests for additional document submission or clarification. Account holders are responsible for ensuring that all payment methods used on the platform are registered exclusively in their own name, and that no third-party instruments are used for deposits or withdrawals. Any changes to personal information, including address, contact details, or identification documents, must be reported to the platform without delay. Users who become aware of suspicious activity on their account or through the platform are expected to report such activity to the 1win support team at the earliest opportunity.
Fair Play and Transparency
1win is committed to upholding fair play and full transparency in its operations, ensuring that all users benefit from a secure and trustworthy environment. The following principles guide the platform’s approach to user safety and compliance:
- Full compliance with applicable KYC and AML standards across all user-facing processes;
- Strict confidentiality in the handling of personal data, in accordance with applicable data protection obligations;
- Ongoing transaction monitoring to detect and act upon suspicious activity without delay;
- Active prevention of platform manipulation, collusion, and any form of unfair conduct;
- Dedicated user support available to assist with identity verification, account protection, and safety-related queries;
- Shared responsibility between the platform and its users in maintaining a compliant and secure environment;
- Equal application of verification and compliance standards to all registered users, without exception.
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